When should I expect to receive my settlement statement?

Three (3) business days prior to your closing date, unless we are waiting on a payoff to come in and tell you otherwise.

How can I get a status update?

For best response, please see our recommended contact methods below: Login and send a secure message via your Qualia Connect Portal Call Your Qualia Connect Contact (listed in the Qualia Connect Portal) Still cannot reach your assigned team member? Call

Common Closing Delays

Seller Authorization/Information: Fill out your seller information online in Qualia and e-sign your authorization within 72-hours of our initial request. Failure to provide this information timely delays our team in completing the next steps in the process.   Title Issues: Please