We tailor the seller journey to your needs, making the process
fast and efficient with communication at every step of the journey.
An email will come from Qualia requesting you create an account, log in, complete your seller/buyer information, and sign our authorization.
Our title team will conduct a search of the public records for ownership, the legal description of the property, taxes, judgments, liens, mortgages, bankruptcies, foreclosures, estate documents, etc. We will send you a summary of what was found in your title search, so there are no surprises!
If the property is part of a Homeowners Association (HOA) then we will order an HOA Statement.
Homeowners association demand fees are the outstanding debts required to be paid before a homeowner can sell their home such as dues, transfer fees, certification fees, etc.
We schedule your signing in one of our signing locations or remotely
NOTE: We always need signed and notarized originals, so there is not an electronic option.
Once title is clear and all HOA Statements and Mortgage payoff(s) are received, our team will draft the closing statement and send it for review prior to your close date.
Review the closing statement with an attorney and execute all of your documents. This process takes between 15-30 minutes.
Sellers can also pre-sign their documents and have the proceeds from the sale transferred via wire, to ensure a seamless transaction.
We always do our best to ensure funds are disbursed on the day of closing, but funds may be sent the following business day. In North Carolina, we can only disburse funds once the deed is recorded with the County. In South Carolina and Georgia, we can only disburse once all documents are signed by all parties and all funds are in our trust account.
For best response, please see our recommended contact methods below:
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Three (3) business days prior to your closing date, unless we are waiting on a payoff to come in and tell you otherwise.
NO. We never encourage our sellers to sell and buy in the same day. To ensure the funds are available for the purchase, please close the purchase on the following business day.
We always do our best to ensure funds are disbursed on the day of closing. If we miss recording or wire cutoff, funds will be sent the following business day.
If the property you are selling is a North Carolina property, then spouses are required to sign all closing documents (even if not on title).
Hankin & Pack does not hold or distribute keys. Please ask your agent to confirm with the buyer’s agent.
Some HOA’s require up front payment to provide the HOA Statement, which is a summary of dues and fees owed at closing. In the event there is a prepayment required, we will reach out to fill out a credit card authorization form to order it on your behalf. Please note that if this prepayment is made and the contract is cancelled, then this fee is nonrefundable.
No. We must have original signed closing documents that are notarized. This signing can be done remotely, but we would need the originals sent back with a prepaid UPS Label we provide.
Our law firm works with iBuyers and REIT’s (commonly know as hedge funds). Please check the addendum to the contract. If they intend to lease the property, then there cannot be any leasing restrictions, or the contract will terminate.
If there are proposed leasing restrictions that are not yet passed that would impact the buyer’s ability to lease the property in the future, then the contract will terminate.
Mortgage payoffs are padded with interest and include fees. Any funds paid to your lender over the amount owed will be refunded by your lender within weeks after closing. Please make sure to contact them if you have not received anything.
Your lender needs to see an accurate closing statement. We cannot provide an accurate closing statement until we have reviewed title and received all payoffs. Your closing statement is generally available 3-business days prior to your closing date.